FAQs

1. What is Homebound's return and exchange policy?
   
   At Homebound, we want you to be completely satisfied with your purchase. If for any reason your product breaks or is faulty , we offer a hassle-free return and exchange policy. Please email us on hey@homebound.com.
   
   
2. How long will it take to receive my order?
   
   We understand that you're excited to receive your Homebound products. We strive to process and ship orders as quickly as possible. Once your order is placed, you can expect it to be processed within 1-2 business days. Shipping times will vary depending on your location and the shipping method selected at checkout. You can track your order's progress through the provided tracking number.
   
   
3. How can I contact Homebound's customer support team?
   
   We're here to assist you with any questions or concerns you may have. You can reach our friendly customer support team by visiting the Contact Us page on our website. Our team will respond to your inquiry promptly and provide the assistance you need.
   
   
4. Does Homebound offer gift wrapping or personalized messages?
   
   Absolutely! We understand the importance of special occasions and thoughtful gestures. During the checkout process, you'll have the option to add gift wrapping and include a personalized message with your order. Our elegant gift wrapping will add an extra touch of sophistication, making your gift even more memorable.

 

We hope these FAQs provide helpful information and address any inquiries you may have. If you have any further questions, please don't hesitate to reach out to our dedicated customer support team.